With our social media integration solution you can

• Listen for and capture data across the entire social and online media spectrum, including the typical social channels like Facebook and Twitter, but also blogs, online periodicals and news media, forums and message boards
• Micro or mass engage with social and blog users
• Manage your complete agency or corporate social media presence by accessing all your social accounts from a single dashboard

Listen / Monitor

The SMInetwork™ Dashboard allows you to listen for and monitor any topic or keyword across the entire social media spectrum – in real-time. You are not restricted to your individual social accounts (such as your Facebook Fan Pages or Twitter Accounts), but can range across all of Facebook, Twitter, LinkedIn, Tumblr, and others, including blogs, online periodicals and news media, forums and message boards.

Among its many uses:

• Law enforcement agencies can use it to gather real-time intelligence
• Government agencies can use it to gather feedback on policy
• Political entities and their agents can use it for campaign or platform feedback
• Corporate entities can use it to gather customer and brand information

Engage

The engagement and campaigning feature of the system allows Dashboard users to capture the actual posts, Tweets, or other updates from social users, then reply or otherwise engage with them.

• Engagement can be with a single item captured or with many items simultaneously.
• Engagement can be automated.
• Campaigns can be created around automation, pushing out specific messages at designated times or to designated captures.

Integrate & Manage

All your social media accounts – including Facebook Fan Pages, Twitter Accounts, LinkedIn accounts, your blogs and forums – can be run from inside the Dashboard. You never have to open a second browser window or bookmark again.

Dashboard Use

The SMInetwork™ Dashboard is SaaS (Software as a Service), accessible via a regular browser. Your team can operate it from anywhere.

Social Use

A tool has no point without proper understanding of what it can be used on – in this case, social media. One of our Engagement Strategists will work with you to develop and deploy campaign strategies that make sense in the social universe, from creating a Facebook fan page, to structuring a Facebook update, to how to run a full-scale campaign across many channels.